Health and Safety

We have put specific measures in place to ensure the safety of our employees and our guests. On a daily basis, we are working to ensure that we meet the latest guidance on hygiene and cleaning. Muckleneuk Manor was certified as a Certified Essential Service Accommodation Provider from the start of the Covid-19 lockdown period. We maintain an over 40% accommodation average over the month of May 2020 and had many happy guests who essential were persons rendering essential services and isolation and the lockdown. As always we strived to provide a room that is clean and comfortable, with friendly attentive service, at a value conscious price. We are implementing all required protocols to ensure the safety of our employees and our guests and to prevent the spread of COVID-19. Our Essential Services Certificate will be provided on requests [email protected]

Please note: As a responsible citizen and traveller the responsibility to be COVID-19 compliant is yours. Any client / guests using our services during this time warrants without limitation that their reservation is in furtherance of an essential service as set out in the applicable regulations. For further information on COVID-19 and regulations please see the following website: https://sacoronavirus.co.za/

Staff Training and Protocol

Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.

PPE (Personal protective equipment)

The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.

Cleaning and disinfecting procedures

We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.

Check-in Procedure

Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.

Laundry

We have adopted an in-house laundry protocol to ensure the efficient disinfecting of bedding, re-useable face masks and garments.